This policy explains how refunds and cancellations work depending on what you bought and where: a course purchased on the website, a Circle membership on the web, or a course purchased through the iOS app (Apple App Store).
Courses purchased on the website
Courses bought on the website are delivered digitally, and you get full access the moment you buy — so these purchases are final and non-refundable.
If something has genuinely gone wrong — you were charged twice, bought the wrong course by mistake, or hit a technical problem that prevents access — contact our support team with your account email and we’ll put it right.
Circle memberships & subscriptions (web)
Paid Circles are sold by the instructors who host them, and your payment goes to that instructor directly.
- Cancel anytime. You can cancel a Circle membership at any time from your account. Cancellation takes effect at the end of the period you’ve already paid for — you keep access until then, and you won’t be charged again.
- Free trials don’t charge until they end. If a Circle offers a free trial, you aren’t charged anything until the trial period finishes. Cancel before it ends and you pay nothing.
- Refunds on payments already made are handled by the Circle’s host, because the payment went to them. Contact the host first; hosts are expected to be fair and clear about their refund approach (see the Creator Terms). If you can’t reach a resolution, contact our support team and we’ll help.
App Store purchases (iOS app)
The Martial Man app offers courses available for purchase through the Apple App Store. All in-app purchases are processed and managed by Apple Inc.
As all course content is delivered digitally and becomes accessible immediately upon purchase, all App Store sales are final.
Requesting a refund
If you believe you are entitled to a refund, all refund requests must be submitted directly to Apple. The Martial Man does not have the ability to issue refunds for in-app purchases.
To request a refund from Apple:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find the purchase and select “Request a Refund”
Apple will review your request in accordance with their own refund policy.
Course access after refund
If Apple approves a refund for a course purchase, access to that course will be revoked within 24 hours of the refund being processed.
Questions
If you have questions about your purchase, membership, or course access, please contact us at support@martialman.com.